Marketing automation platform that ensures an ideal customer journey

A holistic multichannel marketing management software powered by out-of-the-box best practice processes delivering demand generation excellence.
 
Use out-of-the-box processes for lead management
Bpm’online marketing provides best practice processes for efficient lead management – from demand generation to lead nurturing, to final hand-off to sales. Make sure your sales team focuses only on qualified and sales-ready leads.

Maintain a constant dialogue with your customers
Use email-marketing tools to establish and maintain personalized communications with every customer. Optimize your communication strategy based on mass mail responses.

Engaging interface that users love!
Enjoy working with the modern, streamlined user interface that is free from redundant information, keeping you focused only on what’s relevant. The bpm’online marketing application has a social look and feel and delivers the same user experience no matter what device it is used on: laptop, tablet or smartphone.

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​Bpm’online marketing is a robust marketing automation software that helps to gain demand generation excellence through identifying customers’ needs and nurturing their interests until they are successfully transformed into opportunities.
 
Marketing A holistic multichannel marketing management software powered by out-of-the-box best practice processes delivering demand generation excellence
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CRM bundle Full-fledged products for marketing, sales and service that are seamlessly intergrated on one CRM platform to help you efficiently manage the complete cistomer journey
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Next-Generation CRM: All About Business Process Excellence

Recent studies show, that 75% of consumers say they would spend more money with a company because of a positive customer experience. How do investment in next generation CRM help businesses enhance customer journey?

This report delivers high impact market intelligence, industry benchmarking and best practice on how businesses can benefit from merging business process management (BPM) and customer relationship management (CRM) approaches.

To better illustrate the value of process-driven CRM solutions the report includes a case study of one of the world’s leading supplier of networking products that chose bpm'online to create its new customer service system. By properly automating vital service operations the company saw an immediate improvement in customer service and managed to respond to triple the number of customer requests without extending their support team. An integrated bpm’online system that incorporates both CRM and BPM capabilities enabled the company to deliver an outstanding experience to their customers.

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