| ♦ General Features |
| Store
management |
| Provides complete
web site solution, including shopping cart, content
management, customer management etc... |
| Up to 250,000 Products
Allowed |
| Unlimited number
of Content/HTML (topic) pages |
| Unlimited dynamic
data driven pages via XmlPackages |
| *Source code
option available (either C# or VB.NET) |
| Installation
Locales Supported |
| Database Schema
Included |
| Databases
Supported |
| ♦ Product
Categorization Features |
| Unlimited Number
Categories & Departments: Have as many categories as
you want |
| Categories and
Departments can also be fully nested to any level
desired (e.g. sub-categories, sub-departments) |
| Supports
cross-matrix of products by category and department.
E.g. a product can be mapped to the shoe category, in
the women's department |
| Products can be
mapped to more than one category or department |
| Paged browsing for
categories and sections: Keeps page size small, and
optimizes user experience. Customers also have the
option to "view all" on any page |
| Category,
Department, and Manufacturer "names" can be renamed
(e.g. "Brochures", "Products", "Car Parts", whatever you
need that is appropriate for your unique store site
products). |
| Disable buy
buttons for specific products |
| Supports Wholesale
Only Sites (Prices not shown to general site
customers) |
| ♦ PayPal Features |
| PayPal Website
Payments Pro |
| PayPal Express
Checkout |
| PayPal
(standard) |
| ♦ Shipping Features |
| Calculate Shipping
By Order Total |
| Calculate Shipping
By Order Weight |
| Calculate Shipping By Order Weight & Zip
code Zone |
| Calculate Shipping
By Order Total & Zip code Zone |
| Calculate Shipping
By Fixed Item Shipping Costs |
| Calculate Shipping
By Fixed Percent of Order Total |
| Specify All Orders
As Free Shipping |
| Real Time Shipping
Rates |
| ♦ FedEx |
| ♦ UPS |
| ♦ DHL |
| ♦ USPS |
| ♦ Canada Post |
| Admin defined
shipping methods (e.g. Ground, Next Day, 2nd Day,
Priority, etc) |
| Real Time Shipping
carriers can vary based on Domestic or International
shipping address |
| Filter Real Time
Shipping Rates You Want To Allow |
| Add Shipping &
Handling Extra Fee To Orders |
| Shipping Methods
Verified Against User Addresses During Checkout (this
avoids the ground shipping to Hawaii situations!) |
| Shipping Tracking
#'s e-mailed to Customers |
| Support for
Download Products |
| Batch Shipping
Order Printing/Tracking Integration with UPS WorldShip
and FedEx Shipping Mgr. |
| Multiple ship-to
addresses per order (a customer on one order can ship
some items to address A, and other items to address
B) |
| Mark Customer
Levels/Profiles as free shipping (or tax exempt) |
| ♦ Bulk Product Import Features |
| From Xml File |
| From Excel File |
| Web
Services Automation Interface (WSI). Allows automated
import, export, data updates and
synchronization. |
| Event
Notification callbacks to external Web Service which you
register, on storefront events (e.g. new order created,
customer created, etc). |
| ♦ Gift Registry Features |
| Gift
Registry Supported |
| Gift
Registry Can Be Anonymous (gift registry owner name and
address is hidden) |
| Gift
Card Support (E-mail and Physical Gift Cards
supported) |
| ♦ Wish List Features |
| Customer Add To
Wish List Supported (Persists over Customer Visits
also) |
| ♦ MaxMind Integration |
| Integration of
invaluable industry leading MaxMind fraud
prevention/scoring technologies. Requires separate
service agreement with MaxMind.com. |
| ♦ Multi-Lingual Features |
| (Multi-Lingual) Store site can support dynamic
run-time language switching. Customer can select store
language at run-time. Store administrator controls
allowed languages. Language packs sold separately. |
| (Multi-Currency). Customer can select store
currency to view at run-time. Allowed currencies are
under control of store administrator. Support for
various leading exchange rate feed suppliers will be
supported (via XmlPackages). Sign-up for some exchange
rate feeds is optional, through 3rd parties, and they
may have fees associated with them (e.g. xe.com,
x-rates.com, etc). |
| Store
developer/admin has full control over all store site
strings used (e.g. prompt used for SKU, Product, Color,
Size, shopping cart, etc). Every string used in the
storefront can be edited. |
| ♦ Search Engine Features |
| EVERY product,
category, and department page can have their own custom
search engine meta tags (title, keywords, description,
no script blocks, etc)... |
| Static Product
& Category Pages: Designed to allow search engines
to fully crawl and index EVERY product & category
page in your store. This can have a dramatic
increase in site traffic from search engines. |
| Google Xml Site
Maps Supported: a direct Google search engine submission
method sanctioned by Google |
| Yahoo! Xml Site
Maps Supported: a direct Yahoo! search engine submission
method sanctioned by Yahoo! |
| Fully dynamic page
titles, and search engine meta-tags |
| Google Analytics
(Urchin) Site Metrics & E-Commerce Tracking
Compatible |
| ♦ Product Capabilities &
Features |
| Support for 3
images sizes: icon, medium, large |
| Auto Image
Resizing |
| Supports multiple
images per product (icon, medium, and large) |
| Support for swatch
color image changing |
| Automatic image
watermarking for protection |
| Image Galleries
Supported |
| Donation Products
(e.g. Customer Enters Price) |
| Restrict product
quantities to preset values (e.g. 5, 10, 15, 20, 25,
...) |
| Enforce product
minimum order quantities (i.e. must order at least 10,
etc). |
| Recurring products
can have varying intervals (days, weeks, months,
years) |
| Subscription based
products & content access |
| Downloadable
products supported, with automatic e-mail to customer
with download instructions |
| Text options on
products (e.g. require initials for monogrammed
products, require text name for product customization,
etc) |
| Support for sizes
& colors. All color/size site "prompts" can be
customized in admin site, so you could rename those two
options to have completely different meaning. |
| Multiple
Attributes Per Product (e.g. Size/Color) |
| Inventory By
Attribute (e.g. Size/Color) |
| Price can vary by
size/color option chosen |
| Prices can vary by
customer or customer level (group) |
| Handles
multi-store pricing on one database |
| Connect multiple
web sites to one database. Show different products and
prices on each site. |
| Price can vary by
attribute |
| Sort products in
any order desired (you can force popular products to the
top of the pages) |
| Fully dynamic site
map (optimized for search engines) |
| Second tree-form
dynamic site map (optimized for users) |
| Support for simple
products (e.g. a book) or products with variants |
| Unlimited number
of variants per each product |
| Each variant can
have a different price |
| Each variant can
have different attributes (e.g. size, color, etc) |
| Each variant can
require a text option input (e.g. monogram) |
| Each variant can
have a separate SKU modifier, and price, description,
etc |
| Tell
store to locate product pictures by ID (icon, medium,
large) |
| Tell store to
locate product pictures by SKU (icon, medium, large) |
| Tell store to use
Image Filename Override for pictures (icon, medium,
large), Allows you to link to corporate image server or
pre-existing images already available |
| Support for sale
prices |
| Vary product
prices for each customer level (e.g.
wholesale/retail) |
| Phone Order Entry
Module |
| Product
Descriptions can include HTML formatting: We know that
having complete control over each product description is
important, and no two products are alike. You can use
the administration site to enter product descriptions,
or even link to fully custom external product
description HTML files. Additionally, each product can
have an inline or pop-up "specifications" window,
providing more detail to the customer, without
distracting them from making a purchase |
| Support for Kits
(build to order products). Kits can have dynamic pricing
and component selection (e.g. build your own PC) and
more specification as to what items can be added,
whether they are required, etc... Kit Items cannot be
ordered separately |
| Support for Packs.
A pack is a product with a fixed price that can hold up
to N other arbitrary products. When the pack is full, it
can be added to the cart and purchased. Pack items are
products themselves, which could be ordered
separately |
| Password Protected
Products: Only allow registered customers to view
certain portions of your store, expands capability of
Customer Levels even further |
| Disable buy
buttons by product |
| Set
Site to Wholesale Only (Prices not shown to general site
customers) |
| ♦ Inventory
Features |
| Inventory
Tracking |
| ERP class
inventory tracking: FIFO, LIFO, Average Costing,
Inventory Tracking, Multi-Warehouse, Drop-Ship, etc. |
| Limit orders to
quantity on hand inventory, or allow customers to place
orders for items out of stock (admin configurable) |
| Back-ordered
product handling & order management |
| Order Splitting
and Editing (including split shipments from multiple
warehouses) |
| Inventory can go
"negative" |
| Manage Inventory
by variant or attribute (e.g. size, color, etc) |
| Show inventory on
hand status on product page to customer (optional) |
| ♦ Coupon
Features |
| Order Based
Coupons (apply to entire order) |
| Product Specific
Coupons (apply to only specified product) |
| Coupon discounts
by amount or percent |
| Coupons can offer
free shipping |
| Coupons can offer
tax exemption to specific customers |
| Coupons have start
date (currently coupons are valid upon creation by store
admin) |
| Coupons have
expiration date |
| Coupons can be
marked as use once per customer, use once by only one
customer, use N times, etc. |
| Coupons requires
minimum order amount before they are valid (e.g. save
$10 if you order $100 or more, etc) |
| Coupons can be
excluded from sale products |
| Customer specific
coupons |
| ♦ Customer
Accounts |
| Customer can view
Order History |
| Customer has
address book |
| Customer one click
re-order any prior order |
| Integrated .NET
Forms Authentication |
| Multiple
billing/shipping addresses per customer (similar to
Amazon.com style checkout) |
| Recurring orders
(e.g. for auto ship products, subscription sites,
monthly service type products, etc) |
Recurring Gateway
AutoBill Products Supported (gateway stores credit
cards). Gateways supported for this feature are
Authorize.net and PayPal Payflow Pro (used to be
Verisign Payflow PRO)
This feature enables
direct gateway recurring autobill processing, for
Authorize.net and PayPal Payflow Pro (used to be
Verisign Payflow PRO). This feature is used in
combination with recurring or auto-ship products or
subscription sites to perform repeated billing at
specified intervals (daily, weekly, monthly, annually,
etc). This feature expands on our prior support for
recurring products, and eliminates the need to store
credit cards on your storefront in order to do recurring
products. With the new system, you do not have to store
any credit card information, the gateways store them for
you, and send billing status reports every day to the
storefront, which then turns the approvals into new
orders by customer.
This feature works nicely in
combination with our subscription topic content
protection, to enable subscription web sites providing
data to customers during their subscription. It also
works with recurring auto-bill types of sites, such as
wine of the month club, etc. Any recurring product can
be used with the new AutoBill gateway feature. |
| Skip account
creation on checkout (Anonymous Checkout) |
| "One Page"
Checkout |
| ♦ Payment
Methods Supported (types of payment) |
| Credit Cards:
Accept Credit Cards in Real Time: Cards can be processed
& verified in real-time, or you can delay processing
until a later time |
| Check By Mail |
| e-Checks
(Authorize.net and Itransact gateways) |
| C.O.D. |
| Purchase Order |
| PayPal |
| PayPal Express
Checkout (see below for PayPal website Payments PRO) |
| Request For
Quote |
| MicroPay (this is
also referred to as a Purse). Customer can put money in
an account, and then purchase against it, or add to
their balance |
| Gift
Cards |
 
Support for Verified By
Visa/MasterCard Secure initiatives. Now, you can have
the same fraud protection available to all retail
stores. Eliminate your fraud liability. Guaranteed
Payments. Reduce chargebacks by up to 70%. These
authentication initiatives make Internet commerce safe
and secure, for both buyers and sellers. Integrates
directly with your Authorize.net, Verisign, Paymentech,
or CyberSource payment gateways. Integration is seamless
into the storefront for merchants, and easy to use for
consumers. Requires separate
service from Cardinal Commerce. |
| ♦ Payment
Gateways Supported |
| MANUAL Gateway
(just collects order & payment information for
offline processing) |
| 2Checkout |
| 3DSI EC-Linx |
| ACH Payments |
| Authorize.net |
| Bank Of America |
| Central
Payments |
| Cardia Services
(Norway) |
| Chase
Paymentech |
| CyberCash |
| CyberSource |
| DPI Link |
| ECHOnline |
| ECX
QuickCommerce |
| eProcesssingNetwork |
| eWay
(Australia) |
| eSelectPlus
(Moneris, US or Canada) |
 Google
Checkout |
| Fast Transact |
| FirstData / Card
Service Int. |
| ECHOnline |
| goEmerchant |
| GoRealTime |
| IATS TicketMaster
(Non Profit Gateway) |
| iDeposit |
| Innovative
Merchant Services (QuickBooks QBMS) |
| Intellipay
ExpertLink |
| Iongate |
| ITransact |
| JetPay |
| Linkpoint Select API |
| Merchant
Anywhere |
| Merchant
Partners |
| MPCS Weblink |
| Moneris (US or
Canada) |
| NetBilling |
| Network
Merchants |
| NOVA Viaklix |
| OGONE Gateway |
| Optimal
Payments |
| Orbital.NET |
| Paymentech (Now
Chase Paymentech) |
| PayFuse |
| PayJunction |
| Payments
Gateway |
| PayPal Website
Payments Pro |
| PayPal Express
Checkout |
| PayPal |
| Payready Link |
| PayStream |
| Pinnacle
Payments |
| Planet Payment |
| PlugNPay |
ProtX (U.K. Stores
Only)  |
| QuickBooks
Merchant Services (Innovative) |
QuickBooks (Batch
Non Real Time)
Requires optional QuickBooks
Windows Exporter Client Utility, $199
|
| QuickCommerce |
| RTIWare |
| SkipJack |
| TransFirst
eLink |
| Transaction
Central (i.e. Merchant Anywhere) Gateway Supported |
| TrustCommerce |
| USA ePay
(certified) |
| uSight |
| Verisign Payflo
PRO (Now PayPal Payflow PRO) |
| Viaklix (NOVA) |
| Worldpay Junior |
| YourPay Gateway
(This gateway is the same as Linkpoint and can be
difficult to install, as they use very outdated COM
interface technology!) |
| German Market
Gateways: S-InternetKasse, and TeleCash are supported
via our reseller in Germany |
| ♦ Transaction
Features |
| Integrates with
your own merchant account |
| Store can be set
to authorize only, or auth-capture credit card mode. You
can then capture payment at shipment if desired |
| Void & Refund
supported |
| Partial Refund and
Add-Hoc Charges Supported |
| Mark Transactions
As Fraud |
| Ban Fraud Users
from Site |
| Support for
recurring orders/payments (auto-ship products) |
| Support for CV2
(credit card security code) entry and checking (fraud
prevention) |
| Address
Verification codes reported to administrator with
order |
| Credit card
numbers never displayed on site, but remembered for user
in an encrypted state (shown as ****1111 on site).
Storage can be disabled by both store admin and
customers if the choose. |
| Disable storing of
credit cards if desired (we recommend that you don't
store credit cards on your site...it is almost never
needed anymore) |
| Don't require
account signup on checkout (e.g. skip registration on
checkout or anon checkout) |
| Hide all
references to "shipping" (e.g. useful for software, or
download sites) |
| Force billing
address to be the same as shipping address |
| Set a minimum
order total threshold for proceed to checkout |
| Automatically
create drop-ship and special order/purchase order to
vendor |
| Multi-level
pricing list |
| ♦ Additional
Features |
| Customer
Subscriptions for protected content |
| Mini-Cart display,
so add to cart action leaves user on same page, and
updates mini-cart display in left or right column of
page |
| Password Protected
HTML Pages (password protected topics) |
| General Site
Disclaimer Message (Agree Before Entering) supported |
| Can set a minimum
order total threshold for proceed to checkout |
| Can set minimum
order product quantities before allowing checkout |
| Order options
supported (e.g. gift wrapping, ship in unmarked box,
etc). Additionally, each order option can have a price
associated with it. User can optionally select order
options during checkout. |
| Order &
Customer & Product Export to Xml |
| Customer e-mail
lists to XML (i.e. produce list of all registered
customer e-mails for your mailing manager) |
| Product & Site
Photo Galleries: Create photo galleries of
products, activities or other important corporate or
store fun events. Showing prospective customers more
than just a "store facade" is VITAL in creating brand
loyalty |
| Recent Products
Page |
| Best-Seller
Products Page |
| Shopping cart can
persist over visits |
| Shopping cart can
be told to age in N days |
| Built in support
for the most common display formats: grid, table
expanded, table condensed, simple form, right variant
bars, and you can completely customize the product pages
by altering the output code HTML |
| Catalog Only Sites
(e.g. turn buy buttons off)
Support for Informational Catalog Only Sites: A
simple configuration setting removes all "buy" buttons
from the site, in effect turning your site into an
informational site, still complete with categories,
subcategories, sections, product info, product photos,
etc |
Store
News Items Supported (editable via Admin Site): Add
real-time news announcements, and items to the site.
Inform customers about important new items, or
promotions |
| Password protected
topic (html content) pages |
| Order notes can be
entered by customer with special instructions |
| Each cart item can
also have notes entered by the customer |
| Shopping "cart"
can be renamed (e.g. Shopping Bag) |
| Can require
customer to agree to Terms and Conditions block (user
defined) before proceeding with payment |
| Support for
subscription products. Each product can add N months to
a customer subscription. Administration control panel
allows override of subscription expiration date |
| External Product
HTML description files supported (e.g. product
descriptions can be stored in external HTML files) |
| External Product
Specifications/Details Supported (e.g. product "specs"
can be stored in external PDF or HTML file, and linked
into product page) |
| Hide products,
categories or departments (publish or un-publish
capability) |
| Integrated Product
Search |
| Advanced Product
Search Page (by category, section, manufacturer, price
range, SKU, etc) |
Export to
QuickBooks
|
| Import data from
ML to Interprise Suite |
| Quantity
discounts on products (tiered Pricing) |
| E-Mail
Product To A Friend: Product pages can be e-mailed to
friends by site visitors |
| ♦ Tax
Features |
| Apply Tax by
State |
| Apply Tax by
ZipCode |
| Apply Tax by
Country |
| Tax can be applied
to shipping costs |
| Individual
Products can be marked Taxable or tax-exempt |
| Customer Levels
can be tax-exempt (e.g. wholesale) |
| Unlimited
Tax Classes (e.g. Goods, Services, Alcohol, etc) |
| ♦ Product/Pricing Feed & Comparision Shopping
Support Features |
| GoogleBase Feed
(formerly called Froogle) Supported -w- automatic
generation and FTP upload to your Froogle account |
| Add other product
feeds (e.g. ShopZilla, shopper.com, etc) |
| ♦ Upsell
Product Features |
| Related Products:
Entice additional sales by listing related
products/accessories on each product page |
| Show Upsell
Products Directly On Cart Page |
| Product prices can
be set to "Call for Price' |
| Product prices can
be hidden until product added to cart |
| Products can
require that other products are added to the cart (e.g.
Product X requires Product Y) |
| ♦ Affiliate
Tracking Features |
| Affiliate
sign-up/account pages provided in store and admin site |
| Customers can be
tracked to affiliates |
| Orders can be
tracked to affiliates |
| Commission can
vary by affiliate product ordered category or manually
pre-overwritten |
| Products visible
on the site can be filtered by affiliate source id |
Real-Time
skin changing based on URL/invocation/affiliate
id |
| Affiliate
Commission Calculations & Reports |
| Automated
Affiliated Payments |
| ♦ Customer
Level Features |
| Unlimited number
of customer levels (e.g. wholesale, retail, or gold,
silver, platinum, etc..) |
| Customers can be
tracked to customer levels |
| Customer levels
can have special product pricing, can offer percent
discounts, free shipping, tax exception, etc. |
| Products visible
on the site can be filtered by customer level |
| Support for
negotiated pricing (by customer, account, one-off
pricing, etc) |
| Support for
category level discount |
| ♦ Operational
Features |
| Easy Store
Management |
| Once installed,
all operational store tasks can be performed via easy to
use control panel (e.g. no need to know databases,
etc) |
| Handles
Back-Ordered Products |
| Does not require
any special components on the server (Gateway COM
objects may be needed) |
| You can configure
products, prices, taxes, shipping, news items, etc all
from the administration site (or smart client in the
case of IS version) |
| SQL Database
initialization script provided |
| Automatic database
installation |
| Automatic database
upgrades for new versions |
| Customer Service
Web Administration: Comprehensive administrative
reports, including revenue trends & graphs, visitor
trends & graphs, customer order percentages,
affiliate revenue reports, tax reports, etc. You can
also search for order by almost any customer record
criteria to assist with customer support calls |
Customer
& Order Reports, Compatible with Google Analystics
-w- E-Commerce ROI Conversion tracking:
- Easily integrate with your Google Analytics
account
- Tax Reports by Month/State
- Total Customers by Date/Trend
- Customer to Purchase Stats (% of visitors that
convert, etc)
|
| Flexible Report
Writer (generate any report, e.g. profit/loss, reports
by product, by category, etc) |
| Built In Customer
Mailing Manager: Send e-mails or HTML newsletters to
registered customers. Design your newsletter in
FrontPage or DreamWeaver and send to registered
customers, or send to only customer with orders |
| Fully integrated
CRM!! |
| Customer can
define multiple billing/shipping addresses and select
during checkout |
| Remember me option
for returning users |
| Order History
Pages: Customers can get their prior order histories,
check order status, etc all online |
| Shopping Cart
items can persist over time (even months if desired).
Great for return customers, who later wanted to order a
product, but forgot which one they wanted |
| Customer can view
all their prior orders |
| Administrators can
edit customer profiles, delete customers, update their
address books, billing information, etc. |
| Administrator can
edit/enter service notes visible by customer regarding
order status, special notes, etc |
| ♦ Product
Ratings & Reviews |
| Customers can
review & rate products (if enabled) |
| Administrator can
moderate product review comments |
| Profanity checking
provided on product review comment entry |
| User Polls (find
out what your customers are thinking!) |
| ♦ Security
Features |
PABP
VISA/MasterCard Certified
PABP
certification indicates adherence to strict security
policy and procedural guidelines outlined by
VISA/MasterCard to help ensure PCI compliance in your
installation. We have worked with one of the best
independent VISA/MasterCard approved auditing firms for
our certification.
|
PABP
release fully tested in PCI compliant environment for
VISA/MasterCard Certification |
Supports
SSL Encryption for secure ordering. Cart automatically
switches into secure mode appropriately. Supports any
brand SSL certificate. (Contact your hosting company for
certificates). Dedicated SSL certificate
required. |
Medium
Trust Hosted Servers fully supported |
| IP Address
Tracking: For safety and auditing, IP addresses are
logged (PABP) |
| AVS (Address
Verification) reporting from gateways in all orders |
| Integrated MaxMind
Geolocation Fraud Detection (requires optional MaxMind
account) |
| Require periodic
password changes (PABP) |
| Password Salting +
Hashing (PABP) |
| Store Admin can
lock out any customer account for security/fraud reasons
(PABP) |
| Any order can be
marked as fraud for later forensics (PABP) |
| CAPTCHA Image
login protection (protects against automated BOT login
attacks (PABP) |
| Comprehensive 1
Year Aged Read Only Security Log built into admin site.
Viewable only by admin Super User. (PABP) |
| Give individual
admin operations permissions to view full credit cards
or not (PABP) |
| Allow Customers to
individually select if they want their credit card
information stored (overrides by store admin possible)
(PABP) |
| All Password
Change Operations Logged (PABP) |
| RegEx AppConfig
control over strength of passwords required for store
logins and admin logins (PABP) |
| Support for
dynamic encryption key changes via admin site (PABP) |
| Store Admin
specified encryption salting so every order record
contains a separate encryption key (PABP) |
| Encrypted database
connection strings in web.config files (PABP) |
| Secured password
protected Store Administrator Control Panel |
| Integrated .net
security roles and support |
Independent
Security Audits Performed. Assessment included checks
for:
- Secure Coding Practices and Encryption
- Validating parameter length that could lead to a
Buffer Overflow
- Various Buffer Overflows
- Cookie manipulation / Cookie Poisoning
- SQL Injections
- Cross Site Scripting Attacks
- Mis-Configured Servers
- Man In The Middle Attacks using a Web Proxy
- SSL Version Hacking
|
