Corporate Web Design Support
There's no point in developing a great looking, fully functional, powerful and robust website if you don’t keep it updated and running smoothly.
If you don't provide compelling new information or features, you won't give your visitor a reason to keep coming back. Who do you call if you have problems?
If you don't maintain all the functionality and regularly check to make sure it's all running smoothly, you'll lose visitors and that means you'll lose business.
You can't afford to NOT keep your website updated and running smoothly.
But let’s face it; professional in-house web designers are expensive. And on top of their salaries you have all the overheads.
Web Design Magic provides a cost effective way to keep your website supported: outsource to us.
Support Agreement Benefits
Web Design Magic’s Support Agreements give you all the benefits of having a professional web designer on staff, and more:
Affordable: You’ll pay for professional designers at less than what you would pay an in-house staff member including overheads.
Expert: You’ll get the added benefit of access to a whole team of experienced and qualified professionals including graphic artists, animators, specialist web copywriters, web designers and developers.
Available: 99% of the time, support requests will be dealt with immediately. And those requiring additional support will still begin within 10 working hours.
Reliable: Our Service Level Agreements will give you peace of mind that the service you receive will be of the highest quality.
Full Support
Web Design Magic Maintenance Agreements provide HTML and basic website changes. Our Support Agreements go further to provide a full range of additional support including:
- General Support
- Problem Resolution
- General Maintenance
- Software Development Consulting
Fast Support
Web Design Magic Support Agreements guarantee fast results – even the most complex requirements will begin within 10 hours of lodging a request.
Simple Support
You’ll have access to a system that will allow you to log, track and monitor your service requests and the actual time spent fulfilling them. The system is simple and you’ll always have full visibility.
Affordable Support
Our Support Agreements are affordable for small and large businesses alike because they are tailored to suit any sized organisation. Entry level is only 52 hours per year, with additional blocks of 20 hours available to purchase.
Don't Wait until it's too Late
Keep your website updated and running smoothly by signing up for a Support Agreement before you lose business.
Here are 3 easy ways to sign up:
Service Level Agreements
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Web Design Magic's Support Agreements are backed up by our Service Level Agreements.
Our Service Level Agreements are your guarantee that a certain level of service performance, within a specified timeframe, will be delivered.
Service Level Agreements = Peace of Mind
Web Design Magic's Service Level Agreements provide a commitment to first-rate and fast service. You can rest easy knowing your website will be maintained and supported to the level of support we've agreed to.
Service Level Agreement Benefits
Outsource your Website Maintenance and Support to Web Design Magic to:Website-Maintenance-Application
- eliminate the costs of salaries, software licenses, training and support
- gain access to a whole team of experienced and qualified professionals (links to new page Projects_Team) including graphic artists, animators, specialist web copywriters, web designers and developers.
- be certain of top level service that considers current trends and technology, security and support
- know that your requests will be serviced fast
Find out more about our Service Level Agreements
It Makes Sense to Outsource Website Support
If you need a technical question answered, some small website changes, or a critical application problem that needs to be fixed fast, you need access to support.
But in today’s economic climate, it doesn’t make sense to employ full time IT personnel to manage and support your website or online application.
The answer: Outsource
Fast
With a Web Design Magic Support Agreement, your support requests are serviced immediately. Even the most complex requests are guaranteed to begin within 10 working hours.
Affordable
Web Design Magic’s Support Agreements are tailored to meet the requirements of any sized organisation, so they are affordable for small and large businesses alike.
Reliable
Service Level Agreements back up Web Design Magic's Support Agreements, so you’re guaranteed top quality service.
Available Now
Simply download our support agreement brochure and application form, call us toll free on 1300 308 210 or email us now.